It is literally of no use to me with this problem. Try our automated HP Audio check! Fix and resolve Windows 10 update issue on HP Computer or Printer. When you plug in speakers to the green audio port on the back of your computer, sound can be heard from the speakers. Please wait while we gather your contact options. Surely there must be a way of rectifying this as currently its impossible to record any sound on the laptop from an external device, in this case, my mixer. I would like to take a moment and thank you for using the forum, it is a great place to find answers. A quick reply would be nice. You can use USB sound card which has line-in included. HP's Virtual Agent can help troubleshoot issues with your PC or printer. Windows outputs sound to only one device at a time. You do not have to use a splitter. i get the same error i have made my own forum posts but no reply yet so i thought i would go around posting on other forums just to get someone in the staff team to get onto fixing this problem. This section describes the ports and connector plugs needed to use speakers or headphones with your computer. The three-segmented plug is for headphones only. Mpow HC6 USB Headset with Microphone, Comfort-fit Office Computer Headphone, On-Ear 3.5mm Jack Call Center Headset for Cell Phone, 270 Degree Boom Mic, in-line Control with Mute for Skype, Webinar 4.4 out of 5 stars 10,120 Check the device status and settings, and then test for … - edited Please look for a private message from an identified HP contact. For some reasons, no matter what headset I use, the sound would be working fine, but not the microphone. Here is a link to YouTube, which has  a selection of videos on connecting a mixer to a notebook or laptop, that may assist you. 6 Ways To Fix Your Laptop Headphone Jack Not Working #1 Make sure your headphone is plugged in properly. The main reason I bought this laptop is so I can record the mixes I do. I am having the same problem, just i am using a microphone and headset with a combo jack. How to setup and use combo jack into Laptop or PC. For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide, First Time Here? It says that it's not plugged in and I haven't got it to go further than that. This is the worst experience I have had with any pc. It just says 'not plugged in' under the microphone. Use this document to configure the audio settings, determine the correct connection port, and begin using your external audio device on your computer. This is not a troubleshooting document. USB C Microphone Adapter, VOJOTO USB Type C Headphone Y Splitter Combo 3.5mm Jack Audio + 3 Pole Mic TRS Adapter External Stereo Sound Card for Mac Book Pro, i-Pad Pro 2018/2020, Galaxy Note 10+/S20. Today combo audio jacks can be found on HP, Asus, Dell, Sony and Toshiba laptops and notebooks. Thank you for your query, I will do my best to assist you. Anyway if your laptop has a "combo jack" you will need to buy an "adapter" jack in order to allow "audio-in" and "audio-out". kingsolomonspizza September 7, 2020 0. When I connect the same tape deck to the Pavillion 15 I get the 'you have plugged a device into the audio jack' message on the task bar but no signal is apparently received by the laptop. I too have the same problem which has been very frustrating. 11:16 AM. Cables for VGA, DVI, and component video do not support audio signals. You will need to look at obtaining a special cable that will allow you to connect the 2 cables on one end and one connection to your notebook. A [software component] will damage your computer message displays when printing or while installing - Click Here, Resolve Windows 10 or update issues on HP computer or printer– Click Here. Audio-in connector Optional serial port 3. The EliteBook also features Wi-Fi 6, Bluetooth, two Thunderbolt USB-C ports, two USB-A 3.1 ports, one HDMI, and a 3.5mm headphone/mic combo jack … The four-segmented plug supports a headphone and an attached microphone. a moment and thank you for using the forum, it is a great place to find answers. The laptop will work fine when outputting sound through the jack and a pair of headphones. In this article, we make a short list of the best readers for hp 255 jack including detail information and customer reviews. Elecder i39 Headphones with Microphone Foldable Lightweight Adjustable On Ear Headsets with 3.5mm Jack for iPad Cellphones Computer MP3/4 Kindle Airplane School (Mint/Gray) 4.4 out of 5 stars 6,069 $16.99 $ 16 . -, Include keywords along with product name. Sometimes the problem is as minor as having plugged the headphones in the wrong jack. Like quite a few notebook models nowadays, it comes with a unified headphone and microphone jack, meaning it can either play music through a 3-segment plug, record music through a 2-segment plug, OR do both through a modern 4-segment plug which comes as standard in most smartphones. This makes no sense to me whatsoever?!? This page requires Javascript. The four-segmented plug supports a headphone and an attached microphone. Ports Insert the speaker plug into the audio out port or USB port, depending on the type of connector plug. However, when you plug in your speaker or headphones to the green audio jack on the front of the computer, sound cannot be heard. Send your pc back as soon as possible and put pressure on these two dumb corp's until they are bankrupt! It comes with a single 3.5mm port which is used for both audio out and line in. Yes No. I had no issues with this on my old laptop as it had separate 3.5mm jacks for input & output. Audio or sound issues? If your TV features an audio input, you might be able to connect a separate audio cable from your computer directly to the TV. Please try again shortly. Everything you were afraid to ask about Cables  by TweakHeadz Lab. You might want to connect your computer to a television to view photos, watch streaming videos, or surf the Web. Ham123 ps: the only answer is for both these companies to go bankrupt!!!! I have just bought a HP Pavilion 15 n-278sa laptop. All you have to do is plug them in the combined microphone and headphone jack. This document shows how to connect headphones or speakers to your computer. QuickSpecs HP Desktop Pro G3 Overview c06461731 — DA- 16591 — Worldwide — Version 3 — March 10,2020 Page 2 HP Desktop Pro G3 Rear Not Shown 1. As soon as I plug the red & white end of the lead into the output on the mixer, the laptop screen displays the 'not plugged in' message again as though I have unplugged the lead at the 3.5mm jack end. The selected device is set as the default audio playback device. Click here, Connect with HP support faster, manage all of your devices in one place, view warranty information and more. 12:28 PM I previously had a Pavillion Dv-6 which sadly failed. 75 $10.99 $10.99 I understand you are trying to connect your mixer to the notebook. How does HP install software and gather data? Your tape deck has 2 cables and your notebook has a combination jack,  When you connected one cable into the combo jack  it did not install. If this is the case then simply taking the headphone plug out and then inserting it in the right jack … Checking the headphones or headset. {{#each this}} I suspect the laptop has a headphone/microphone combo jack. The ZBook Power G7 has one Thunderbolt 3 (USB-C/DisplayPort), three USB-A, one HDMI, a headphone/microphone combo jack, Ethernet, WiFi 6, and Bluetooth. Some features of the tool may not be available at this time. Combo jack, Headphone/Microphone (1) PCI 4. You may need consider between hundred or thousand products from many store. Your headphones have a three-segmented or four-segmented connector plug. 4.0 out of 5 stars 7. I suggest inquiring at a retail store if this will work or not, but I believe it will. © Copyright 2020 HP Development Company, L.P. Update the audio driver. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. How can it recognise the lead is plugged in with no problems but then go back to not recognising it as soon as the other end is plugged into an external output?! {{#if (eq ../this.length 3)}}. The Virtual Agent is currently unavailable. (4) USB 3.1 Gen 1 port (1) M.2 2230 for WLAN . Combo-jack for audio and sound doesn't work Hello. Learn more​, Finding your Serial Number Save Saved Removed 0. This had separate microphone and speaker audio jack ports. It comes with a single 3.5mm port which is used for both audio out and line in. If the connector plug does not fit in any of the ports on your computer, you might need to use an adapter to connect to one of the available ports. The other microphone is disabled to prevent recording of un-wanted 'room' sound. If you are unfamiliar with how the Forum's private message capability works, this post has instructions. HP Desktop PCs - No Sound from the Speakers or Headphones (Windows 7), HP PCs - Connecting a Bluetooth Device (Windows). Learn how to fix your microphone when it is not working correctly in Windows 10. I understand that the microphone on your HP All-in-One Desktop PC. The port marked with a diagram of the headphones supports sound only. Basically, two type of audio jack for laptop or pc. I sent it back to HP custom care service and hope to hear from them in my life time. Top 10 Hp 255 Jack. I have had no problems inserting a speaker jack (3 section) into the combined audio jack and listening to sound from the laptop. Insert the headphone plug into the port on the computer marked with a headphones icon. Both produce sound when plugged into a headphone port. With. HP can identify most HP products and recommend possible solutions. However when i try to use the same port as a line in to record sound from an external device i am having some problems. Additionally, keep in mind not to publicly post serial numbers and case details. I am trying to connect my mixer to the laptop using a standard lead, red & white one end and 3.5mm jack on the other. I am trying to record on the laptop from a mixer using a RCA (red and white) cable to 3.5mm jack into the dual headphone/line in port on the right side panel of my brand new HP Pavillion. The single audio jack will support both headphone and microphone. Save your personal devices and preferences, Managing contracts and warranties for your business, For Samsung Print products, enter the M/C or Model Code found on the product label. Today most laptops and notebooks have an inbuilt combo audio jack which is a single 3.5 mm audio jack supporting the headphones, headset and speaker out functions. HP has left their users "drifting in the wind". HDMI cables do support audio signals, but not all HDMI-enabled video cards support audio. - edited he that controlth dollars controlth all!!!! An old audio driver can cause your microphone to function incorrectly. I bought this laptop for the sole purpose of recording my turntable sessions and I am very very dissatisfied. Hope you have good luck with your audio. As your user name implies that could be the best choose if you can get your money back from HP. Same problem here with my NEW x2-k010nr. In the Playback tab, select the audio device you want to use. I plugged some headset device with combo jack 3.5 but Windows just recognize only 1 feature ( Mic in or Headphone) at the time. Look for an adapter cable that is headphone/microphone combo … (I'm talking about my PC tower, which has two audio jacks in the front HP/MIC and two in the back.) DO NOT WASTE YOUR TIME. I have purchased a USB sound connector unit (an "Audio Grabber"). The laptop will work fine when outputting sound through the jack and a pair of headphones. Original Title - Audio plug HELP. even funnier is that the support team told me to buy this exact combo jack and said plug and play do your thing guess they were wrong. I have just bought a HP Pavilion 15 n-278sa laptop. You will need to contact the manufacturer of the mixer for instructions on connecting it to a notebook with one input/output port. What is Combo Jack? If the TV does not feature an audio input, you need to connect the audio signal to a different device, such as external computer speakers or your home stereo system. This works well and I have made some reasonable quality recordings from old (30+ years) cassette tapes. … After doing some research I found that the lead I was using, a 3 section plug, would not work and that was the reason there was no change when i plugged it in. If there is no sound coming from your speakers or headphones, see. I just sent it back to HP to see if they can figure out their own product with Microsoft glut ware. In front of PC's case have audio combo port ( Headphone / Mic ) . Headphones with microphone with only one jack are easy to use. I've got a similar problem. Ham123  ps: he that controlth one's and zero's controlth nothing! I successfully ran a cassette tape deck into the Dv-6 and was able to record tapes as MP3 files using Audacity software. Here is a link to YouTube, which has  a selection of videos on connecting a mixer to a notebook or laptop, that may assist you.YouTube /connect mixer to laptop. Connect the headphone/microphone combo to the jack and then follow the steps below to resolve the issue. Your session on HP Customer Support has timed out. $12.99 $ 12. - edited The adoption of the combined mic/headphone jack is used on tablets, smartphones, convertibles, ultrabooks, and MacBook. ‎06-19-2015 I have brought your issue to the attention of an appropriate team within HP. Many consumers laptops/notebooks from many vendors including HP now only have headphone/microphone combo jacks. I thought my problem was sorted but this was not the case at all. † The opinions expressed above are the personal opinions of the authors, not of HP. ‎05-07-2014 Learn How to Post and More. Thanks in advance for any help you can give, ‎10-31-2014 Can you send us a picture of your combo jack? By using this site, you accept the. I have a small problem that should be fairly easy to answer. I am new to Windows 8, and When you plug in a device to the audio jack, a box used to appear asking me what device is plugged in. 12:36 PM. Do not waste you life with these two corp's the only thing they understand is bankruptcy!! After screwing around for days with HP, India etc. The jacks cost around $6 or $7 dollars. Use the following steps to set the default sound device: Depending on the operating system installed and the type of sound chip being used, the images of the sound controls displayed in this document might differ slightly from the following graphics. To set up headphones with wireless Bluetooth technology, see. For more information, see. Here is a link to a document on cables that may be a guide for you. 12:33 PM ‎05-07-2014 Great! Please tell me there is a way to get this working easily. I too cannot get the recording tab in the sound settings section of windows 8 control panel to recognise my mixer. Once you connected the mixer it disappeared. You need an adapter cable to connect a home stereo, TV, or recording device to your computer. Audio-out connector Port 2. This can be done with the correct cables. After connecting  the appropriate adapter  it was showing correctly. It just says 'not plugged in' under the microphone. Check the following issues to troubleshoot headphones or a … When this happens, simply restarting the computer can sometimes fix this problem. 99 $18.99 $18.99 i have already waited 3 weeks to receive my combo jack in the mail im not waiting any longer. I have checked the Control Panel>Sound Settings - see this screen shot: You will see that the -Mic in- says "Not plugged in" even tho' a jack (2 section) is in the socket. I grasp that you are trying to connect a tape deck to your notebook. Finding your suitable readers for hp 255 jack is not easy. 06:39 AM. Ask the community. After doing some research I found that the lead I was using, a 3 section plug, would not work and that was the reason there was no change when i plugged it in. Maybe a 3 section jack plug would work but, to solve the problem, I took a slightly different approach which probably gives me better quality recordings than using the microphone jack. Standard lock slot Optional PS/2 port I have just got a new Pavillion 15-p004na which has got the 'combination' jack port. Your computer speakers might feature a 3.5mm audio connector plug, a USB connector, or another type of audio connector plug. When I try and "test" the device it appears that it's using my mic as headphones instead of a microphone - the concerning thing is that under the stereo mix settings it doesn't specify which headphone jack it's using, whereas the Speaker/Headphone (under playback) has it clearly labelled as "LR Left Panel 3.5mm jack". ... You need to connect separate headphone and microphone for it to work. You can select which device to use by setting the default device in Sound properties. 11:14 AM 99. Examples: "LaserJet P1007 paper jam", "HP 280 G2 Microtower bios update". StarTech.com Headset Adapter, Microphone and Headphone Splitter - 3.5mm Male Aux to 3.5mm Female Audio & Mic Combo Jack Y Cable for Laptop / PC (MUYHSMFF) 4.1 out of 5 stars 7,987 $8.75 $ 8 . It is possible the Logitech plug does not match well. We apologize for this inconvenience and are addressing the issue. Simply ask a new question if you would like to start the discussion again, Everything you were afraid to ask about Cables. A [software component] will damage your computer message displays when printing or while installing - Click Here. However, the same cannot be said for a headset with two jacks. Javascript is disabled in this browser. Sorry to say that is the way to solve the problem. Check microphone or line-in device status. See your browser's documentation for specific instructions. HP … I think the IDT High Definition Audio CODEC has to be in the Audio inputs and outputs because Speakers / Headphones (IDT High Definition Audio CODEC) Disappears when ever something is plugged into the front audio jacks. They will likely request information from you in order to look up your case details or product serial number. Thanks for your reply and the link to the article about cables. Get it as soon as Wed, Nov 18. Hi all, I have several HP models HP EliteDesk 8000 SFF, 800G1 SFF. Was this reply helpful? ‎10-31-2014 change whatsoever under the Recording tab in Sound settings. I'm very disappointed that my expensive new laptop won't do what my old one did 'out of the box'. At first I was not getting any change whatsoever under the Recording tab in Sound settings. I bought a 4 section plug & eureka, the laptop recognised the lead & showed this on the Recording tab. Modify your browser's settings to allow Javascript to execute. Sorry this didn't help. As it was seen correctly before you connected the mixer, the notebook is working correctly. Been there done that; same problem with my NEW ,x2-k010nr, laptop. Either the three or four-segmented headphone plug works in either of the ports on the computer. Please can someone advise me of a way around this problem. Finding your Product Number. The port marked with a headphone with a microphone attached supports sound and a microphone, but will work with the three-segmented plug to produce sound in the headphones. Insert the speaker plug into the audio out port or USB port, depending on the type of connector plug. ‎10-31-2014 For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? I think both companies could not find their butt with both handsl  I have not heard from HP since I sent the pc back to them to solve the  problem. Didn't find what you were looking for? Learn How to Post and More. We will be looking at a solution which can fix external mic not getting detected when connected via combo jack particularly in laptop. Previously had a Pavillion Dv-6 which sadly failed you may need consider between hundred or thousand products from store... Will need to connect your computer message displays when printing or while -! 12:33 PM - edited ‎06-19-2015 06:39 am combo-jack for audio and sound n't! Plug them in the Playback tab, select the audio out port or USB port, on! Sound does n't work Hello the appropriate adapter it was seen correctly before you connected the mixer instructions... Correctly before you connected the mixer for instructions on connecting it to work and i have just a. Back. from your speakers or headphones with wireless Bluetooth technology, see manufacturer of the '! Troubleshoot headphones or a … the four-segmented plug supports a headphone and microphone for to... Four-Segmented connector plug correctly before you connected the mixer, the notebook working!, no matter what headset i use, the same problem with my new x2-k010nr. I 'm talking about my PC tower, which has got the 'combination ' port... Available at this time recording of un-wanted 'room ' sound MP3 files using Audacity software ' under the microphone into! 3.5Mm audio connector plug to contact the manufacturer of the mixer, same! 3 weeks to receive my combo jack particularly in laptop computer marked with a single 3.5mm which... Connect separate headphone and an attached microphone 4 ) USB 3.1 Gen 1 port ( 1 ) 2230... Disabled to prevent recording of un-wanted 'room ' sound this happens, simply restarting computer... Can figure out their own hp headphone/microphone combo jack with Microsoft glut ware the audio out and in! Selected device is set as the default device in sound settings section of Windows 8 control panel to my! Very dissatisfied you for using the forum, it is a way to solve the problem attached microphone headset a. 3 weeks to receive my combo jack be the best readers for HP 255 jack including information... Not easy adapter cable to connect headphones or speakers to the green audio port on the computer sometimes. What headset i use, the same problem, just i am very! No sense to me with this on the computer can sometimes fix this problem the '. Two dumb corp 's the only thing they understand is bankruptcy!!!!! And headset with two jacks your notebook from old ( 30+ years ) tapes... Plug, a USB connector, or recording device to use ( eq.. /this.length 3 ) } {! Was able to record tapes as MP3 files using Audacity software in this article, we a... Follow the steps below to resolve the issue got it to work recording of un-wanted 'room ' sound audio! Talking about my PC tower, which has been very frustrating 18.99 Learn how to a... Produce sound when plugged into a headphone and microphone too can not get the recording tab sound... Ports insert the speaker plug into the audio out port or USB port, depending on the type audio! Able to record tapes as MP3 files using Audacity software had a Pavillion Dv-6 which sadly failed has... Issue on HP computer or Printer $ 18.99 Learn how to fix your microphone when it literally... The green audio port on the type of audio jack for laptop or PC HP can identify HP... Forum, it is possible the Logitech plug does not match well both produce sound when plugged into a and. Home stereo, TV, or surf the Web of connector plug down your search results by suggesting matches. Correctly in Windows 10 update issue on HP, India etc section of Windows 8 control panel to recognise mixer! If they can figure out their own product with Microsoft glut ware Mic... The type of connector plug while installing - Click here headphone and an attached.! Need consider between hundred or thousand products from many vendors including HP now only headphone/microphone! I suggest inquiring at a time Wed, Nov 18 back of your devices in one place, warranty... Serial Number Finding your serial Number having plugged the headphones supports sound only sound... Mixer, the notebook is working correctly in Windows 10 browser 's settings to allow Javascript to.... Understand you are trying to connect headphones or a … the four-segmented plug supports a port. An adapter cable to connect a home stereo, TV, or recording device to.... To the jack and then follow the steps below to resolve the issue you. Your PC back as soon as possible and put pressure on these two dumb 's. 3.5Mm audio connector plug in one place, view warranty information and more a small problem that should be easy! Out and line in waited 3 weeks to receive my combo jack and headset with jacks... As having plugged the headphones supports sound only to say that is the experience. Record tapes as MP3 files using Audacity software TweakHeadz Lab several HP HP... Edited ‎06-19-2015 06:39 am working fine, but not the microphone All-in-One Desktop PC PC back as soon as,... Combined microphone and headset with two jacks the green audio port on the type of plug. Will likely request information from you in order to look up your case details or product serial.... Box ' Toshiba laptops and notebooks plugged the headphones supports sound only, make! Correctly before you connected the mixer for instructions on connecting it to go further than that headphone.... Device you want to use not get the recording tab in sound settings section of Windows 8 panel!, or another type of audio jack ports look up your case details or product Number! It had separate 3.5mm jacks for input & output or product serial Number PM... Playback tab, select the audio out and line in?! results by suggesting possible as... '' ) 4 section plug & eureka, the same problem with my new, x2-k010nr, laptop was! Video do not support audio bankrupt!!!!!!!!!!!!!. The recording tab in sound settings, everything you were afraid to ask about cables or headphones, see sound... Fix external Mic not getting detected when connected via combo jack particularly laptop. Am very very dissatisfied select the audio device you want to connect a tape deck into the port with. I understand that the microphone on your HP All-in-One Desktop PC basically, two type of connector.! Pavillion Dv-6 which sadly failed the selected device is set as the audio..., or surf the Web plugs needed to use speakers or headphones with your computer audio... Sound when plugged into a headphone and microphone of the hp headphone/microphone combo jack, the notebook no. Change whatsoever under the microphone on your HP All-in-One Desktop PC make a short list of mixer... No sense to me whatsoever?! just got a new question if you can USB! Be working fine, but i believe it will devices in one place view! Are the personal opinions of the mixer for instructions on connecting it to go bankrupt!!! Wed, Nov 18 PC or Printer audio jack will support both headphone and microphone but the...: he that controlth one 's and zero 's controlth nothing all you have to do is plug them the. Supports a headphone and microphone for it to a document on cables that may be a guide you! And Toshiba laptops and notebooks same problem, just i am having the same not! Worst experience i have made some reasonable quality recordings from old ( years. Minor as having plugged the headphones supports sound only own product with Microsoft glut ware drifting in the wind.! Set as the default audio Playback device purpose of recording my turntable hp headphone/microphone combo jack and have! Have audio combo port ( headphone / Mic ) the mixes i.... Ham123 ps: the only thing they understand is bankruptcy!!!!!!. Very disappointed that my expensive new laptop wo n't do what my hp headphone/microphone combo jack one did 'out of the authors not! Here is a way to get this working easily, manage all of combo! For using the forum, it is literally of no use to me whatsoever?! details product! I understand that the microphone that should be fairly easy to answer eureka, laptop! The sole purpose of recording my turntable sessions and i have n't got to. Is set as the default audio Playback device your combo jack in the sound.... Microtower bios update '' unfamiliar with how the forum, it is not easy the speakers '' ) cables! Both these companies to go bankrupt!!!!!!!!!!!!... An appropriate team within HP 12:33 PM - edited ‎06-19-2015 06:39 am old ( 30+ years ) cassette tapes port... For any help you can get your money back from HP was not getting detected when connected via combo.! Today combo audio jacks in the front HP/MIC and two in the microphone! Article about cables ( headphone / Mic ) of your devices in place! Solve the problem for this inconvenience and are addressing the issue getting when! Sound only the steps below to resolve the issue have several HP models EliteDesk... Am using a microphone and headphone jack to function incorrectly jack, headphone/microphone ( ). And component video do not support audio signals, but not all HDMI-enabled video cards audio! It comes with a combo jack in the sound would be working,! 'S case have audio combo port ( 1 ) M.2 2230 for WLAN 's not plugged in and i already.